Frequently Asked Questions
How can you guarantee payment security?
We support Trade Assurance Payments to ensure 100% security for both parties during the transaction process.
How do I request support if a product fails under warranty?
Please email us with the PI number, serial number (S/N), and PCB board number. Include a description of the failure along with detailed pictures or videos. Our after-sales department will provide a solution within 24 hours.
What is the maximum efficiency of the Honeybee optimizer?
The solar optimizer achieves a maximum efficiency of 96.5%, ensuring minimal power loss in your photovoltaic system.
Which models are available in this series?
We offer the Honeybee 400, 650, 800, and 850 models to suit different solar power system requirements.
What is the typical delivery lead time?
Standard delivery time is approximately 15 working days after receiving payment for a full container order.
What certifications does the product have?
The product is fully certified with CE, CQC, TUV, LVD, Aus, and VDE, meeting international safety and quality standards.
RayBoost Solar
